Accounts Receivable Associate

Full Time - Austin, TX

Favor is looking for a proactive AR Associate to join our team and streamline our current accounting processes. This newly created position will be responsible for reducing the delinquency of accounts and providing customer service in order to facilitate timely payments from our merchant partners. The Associate also participates in general billing and accounting department activities. We need a great teammate who is highly energetic, motivated and adaptable, with strong communication skills.


  • Process bank deposits and reconcile variances that occur in the application of cash
  • Interact with customers regarding invoices, credits and payments
  • Proactively research and resolve billing issues and questions in a timely manner
  • Manage customer aging to ensure timely collections and accurate application of payments
  • Prepare accounts receivable reporting to analyze key performance indicators
  • Review and send documentation to third-party collections agencies as needed
  • Work with a cross-functional team to provide support and process improvement ideas to help streamline workflow

Education & Experience

  • Bachelor’s degree in accounting or business with an accounting emphasis
  • 3-5 years experience in a Collections and/or Receivables role
  • Prior start-up experience and use of QuickBooks Online and strongly preferred

Qualifications & Skills

  • Ability to communicate with confidence and tact across all levels within the company and with merchants
  • Solid foundation of accounting and collection concepts
  • Self-starter with the ability to work independently and effectively in a team environment
  • Ability to multitask, possess a high level of intellectual curiosity and passion, be agile and work well in a multifaceted environment
  • Strong, consistent work ethic with a keen attention to detail and ability to focus on the big picture
  • Proven ability to implement continuous process improvements utilizing technology
  • Proficient level of Microsoft Excel and Google Suite
At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.   
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