Quality Engineering Manager

Full Time - Austin, TX

Favor’s mission is ‘Anything Delivered’. Our engineers make high-touch logistics happen. The Favor technology platform is the engine behind the business enabling millions of Favors. Our technology efficiently manages the real-time assignment of Runners to Favors, facilitates communication between customers, Runners, and support, keeps thousands of customer and Runner mobile applications in sync, and more.

Do you get a thrill when you make an impact on hundreds of thousands of users? Do you want to work for a purpose and value driven company in a high growth environment? Our engineers create the tools and applications necessary to connect our customers, Runners, merchants, and Support teams. As the Quality Engineering Manager at Favor, you will be responsible for a team of automation engineers building infrastructure and end to end tests for our product portfolio including services, web, mobile web, and native mobile applications. You will work closely with engineering and product leadership to instill a culture of quality and automation across all engineering disciplines and increase the quality, confidence, and reliability of everything we build.

At Favor, we are committed to building a world class team that shares a passion for modern, clean code and products that make a difference. We need engineers like you to help us achieve our mission of ‘Anything Delivered’.


  • Identify and implement enhancements to standards, processes, and tools
  • Evaluate new technology solutions and partnerships to accelerate the engineering and product organization
  • Mentor individuals and managers and guide them to achieve their career goals
  • Work closely with product management and engineering as equal stakeholders in the product development process
  • Participate in architectural design and coordinate with other software engineering managers as necessary for a consistent approach within the suite of applications
  • Consistently strive to improve processes and communications
  • Partner with leaders to identify and plan capabilities necessary to meet business needs


  • B.S. in Computer Science or equivalent experience
  • 4+ years of managing Automation Engineers in a CI/CD environment
  • Expert knowledge of quality assurance processes within an Agile SDLC methodology
  • Experience in organizational transformation, leading efforts to instill a culture of testing and automation
  • Track record of timely delivery of high-quality software
  • Excellent problem solving, issue identification and technical documentation skills
  • Practical knowledge of test automation tools for mobile, web, and service technologies

Ideal Candidates Will:

  • Appreciate simple design
  • Love to write clean, well tested code - test first or TDD approaches a plus
  • Like working with other engineers in a collaborative and iterative environment
  • Have experience in a high-growth startup
  • Love to learn and teach equally well and possess a growth mindset
  • Communicate well with technical and non-technical stakeholders
  • Participate actively in the local development and/or open source communities
  • Have worked with public cloud providers and cloud native application development
  • Have experience or familiarity with one or more of the following technologies: PHP, Scala, Python, Java, Node.js, React, MySQL, Kafka, Docker, Kubernetes, Terraform, AWS, Elasticsearch, XCUITest, Selenium, JUnit, NUnit, Espresso

At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.   
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