What is Favor Gold?

Favor Gold is a uniquely Texan membership program that offers exclusive savings and perks to subscribing customers, including:

• Unlimited $0 delivery fees on (almost) everything in the Favor app
• Monthly $10 H-E-B coupons
• Reduced service fees
• Extra savings on local restaurants
• Birthday rewards
• And more!

What are the Favor Gold benefits?

Current Favor Gold benefits include:

• Unlimited $0 delivery fees on eligible orders, which include all merchants marked with the Favor Gold icon in the app, and where noted, orders that meet a certain minimum value.
• Monthly H-E-B coupons, currently $10 off purchases of $50 or more (valid for in-store or home delivery purchases) but subject to change.
• Reduced services fees on eligible merchants marked with the Favor Gold icon, subject to applicable minimum subtotal. 
• Additional offers on select locally owned restaurants.
• Birthday rewards, including order credit or exclusive offers, valid your birthday month.
• Special offers just for members, as indicated on the Favor Service or a promo.

Favor reserves the right to modify benefits or the program, which will be communicated via email 30 days prior to changes taking effect. 

Will my benefits apply to all merchants and orders?

The $0 delivery fee benefit will apply to all merchants marked with the Favor Gold icon in the app. Where applicable, orders must meet the minimum value for the indicated merchant. Some merchants do not have a minimum order value requirement. 

Is there a minimum order requirement for the $0 delivery fee to apply?

On select merchants indicated in the app, a minimum value is required for an order to qualify for a $0 delivery fee, whereas some merchants have no minimum order value. 

How do I use Favor Gold benefits?

After opting into the program, your Favor Gold benefit of $0 delivery fees will apply automatically at checkout. Exclusive offers and promotions will be sent via email, push notification, or the Favor or H-E-B app.

How do I access my $10 H-E-B coupon?

Your H-E-B coupon will be added to your H-E-B app the first week of every month. To access it for the first time, you’ll need to link your H-E-B account on the Edit Profile screen in the Favor app. Once your account is successfully linked, you’ll find your coupon in the Savings section of the H-E-B app. If you signed up for Favor Gold after the first week of the month, you’ll receive your coupon during the first week of the next month.

Will the Favor Gold benefits change?

Favor may change the Subscription, the Subscription Fee, Benefits, or other applicable terms or features at any time with or without notice, provided that notice of any changes to the Subscription Fee shall be given via email no less than 30 days prior to taking effect.

Can I share my Favor Gold membership with someone else?

At this time, Favor Gold cannot be shared with or transferred to other customers.

How do I sign up for Favor Gold?

Favor Gold can be purchased for a $9.99/month (30 days) subscription. Favor Gold benefits apply to all merchants marked with the Favor Gold icon in the app, and where noted, orders that meet a certain minimum value.

How much does Favor Gold cost?

Favor Gold costs $9.99/month (30 days). The subscription will auto-renew every 30 days unless canceled by the customer.

What is the duration and frequency of charges?

The $9.99 subscription fee will be charged every 30 days unless canceled by the customer.

How do I cancel my Favor Gold subscription?

You may cancel your subscription anytime in the Manage membership section of the Favor app.

What happens if I cancel my Favor Gold subscription?

If Favor Gold is canceled by the customer, benefits will continue until the end of the current paid 30-day period. Once the current period expires, benefits will no longer be available until the subscription is renewed.